A new kind of hand-me-down

Pick up a Clean Out Kit at your nearest J.Crew, or print out a free shipping label to send in your gently used clothes. Our friends at thredUP will resell or responsibly recycle your items, and you’ll get J.Crew credit—that’s what we call a win, win.

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Let's do this...

1

Start Here

Already have a thredUP Clean Out Kit? Activate it here or print a free shipping label to use on any box.

2

Fill Any Box

Drop in gently used women’s and kids’ items from any brand and send your box to thredUP via USPS or FedEx.

3

Get J.Crew Credit*

Earn J.Crew credit for eligible items that sell in the listing window. See payout timeline.

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Quality Standards

Only 50% of items in the average kit qualify to be listed. The rest will be reused or responsibly recycled, or you can opt to have your items returned to you.

  • No Signs of Wear

    No Signs of Wear

    Including pilling, fading, and shrinkage.

  • No Damage

    No Damage

    Like missing parts, rips, stains, and odors.

  • No Alterations

    No Alterations

    Including missing sizing information.

Payout Examples

For eligible brands, payouts are 3%-80% of the sell price. Some value brands are ineligible. See payout percentages.

  • Old Navy Dress

    Old Navy Dress

    $0 payout Why?

  • J.Crew Sweater

    J.Crew Sweater

    $6.71 payout
    (21% of sell price)

  • Céline Bag

    Céline Bag

    $332.79 payout
    (80% of sell price)

Ready, set, resell

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Have questions? View our FAQs or email us at jcrew@thredup.com

*J.Crew credit is based on the total items sold per kit within a 30-day consignment window. Once that window has passed, please allow up to 4 weeks for J.Crew credit to be sent in the form of an e-gift card to the email address associated with your thredUP kit.