clean out your closet
Let's do this...
1
Start Here
Already have a ThredUp Clean Out Kit? Activate it here or print a free shipping label to use on any box.
2
Fill Any Box
Drop in quality pre-loved items from any brand. Please check your shipping label for drop-off location: UPS or FedEx/USPS.
3
Get J.Crew Credit*
Earn J.Crew credit for eligible items that sell in the listing window. See payout timeline.
The ultimate reselling guide
Must-read quality checklist
Please check every single item before packing!
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Ensure that you ONLY send clean and freshly laundered items
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Check hidden spots for wear and tear: behind the neck, under the arms, crotch area
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Remove all personal items from pockets and handbags
In-demand designer items that are in good but not excellent condition might be accepted, but they MUST be clean and freshly laundered
What we can’t resell
Quality is the #1 reason items are not accepted for resale.
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Items with wear and tear
No pilling, fading, shrinkage, stains, odors
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Damaged or altered items
No rips, holes, missing parts, broken zippers, altered hems, missing labels
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Banned categories
No men’s, PJs, intimates, jewelry, formal gowns, non-apparel items, counterfeit items
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Items that don’t have a size
Accessories are an exception, as are some highly sought-after brands like Lululemon
Payout examples
For eligible brands, payouts are 3%-80% of the sell price. Some value brands are ineligible. See payout percentages.
| Brand | Estimated Earnings |
|---|---|
|
Old Navy Dress
|
$0
Why?
|
|
Gap Jeans 16% of sell price |
$3.52
|
|
J.Crew Sweater 21% of sell price |
$6.71
|
|
Reformation Dress 49% of sell price |
$40.34
|
|
Céline Bag 80% of sell price |
$332.79
|
FAQ
Send in popular brands our thrifters know and love. Ensure items are in excellent condition. Only send clean and freshly laundered items. Don’t send items from our banned categories list: men’s, PJs, intimates, jewelry, formal gowns, non-apparel items, counterfeit items.
Please see our complete list of ineligible brands here.
Visit the Clean Out tracker for details about your kit.
Clean Out bags are only available in our retail stores. Pick up a Clean Out bag (pack up to 30 lbs!) at a J.Crew store.
View our complete FAQs or email us at jcrew@thredup.com.
Ready, set, resell
Have questions? View our FAQs or email us at jcrew@thredup.com.
*J.Crew credit is based on the total items sold per kit within a 45-day consignment window. Once that window has passed, please allow up to 4 weeks for J.Crew credit to be sent in the form of an e-gift card to the email address associated with your ThredUp kit.